The “Losada Line” is the name of a principle of human interaction that has generated a huge amount of controversy in recent years. Also known as the “Positivity Ratio,” this idea says that all of us have many encounters with other people throughout our day, and that in order to maintain good mental and emotional health, we need at least 2.9013 positive, uplifting or encouraging interactions, to balance against one negative encounter.
In other words, most people need to be praised, patted on the back and encouraged about three times as much as they need to hear bad news, criticism or condemnation. One application might be that bosses should spend three times as much time praising their people as they do criticizing them, in order to have a company that runs more smoothly and employees that are more productive. At least, that’s the theory.
Now, this so-called “Losada Line” is VERY controversial. A large number of researchers and social scientists have criticized the study that produced that report and raised serious questions about the validity of its research and conclusions. And some of those criticisms seem to be well-founded.
Which, in my opinion, does not take away from the basic truth that people need encouragement and a kind word.
All of us have friends who can always make us feel better, even during difficult situations. We have probably had the experience of going to the hospital to visit a sick friend, and that person ends up cheering US up. The ability to inspire, to motivate, and to encourage others is a precious gift.
Now granted, too much positivity can occasionally lead to distortions. Sometimes we need a kick in the butt, rather than a pat on the back. If you’re at the doctor’s office, you want your physician to give you truthful answers, not “happy talk” that ignores serious problems. But the truth is, most of us have more than enough bad news in our lives, so sometimes we need to be intentional about seeking out words of encouragement.
It’s not ignoring the truth to want to surround ourselves with companions who can offer words of hope and joy. It’s not sticking our heads in the sand to choose to focus on the good around us, to see a glass as half-full rather than half-empty. It is not weakness to want to hear from friends who can offer encouragement and inspiration when we are down. And it’s not foolish or naïve to try and be more positive and encouraging in our dealings with others. It sounds cliched and even out of date to say, but we can start by counting – and giving thanks for – our blessings.
Haskell has been blessed lately to have several new leaders come join our community. We need to celebrate these folks and look for ways to support and encourage them! Their fresh ideas and new ways of looking at things may be just what we need to overcome some of the challenges we face.
I am reminded of a letter that outgoing President George H.W. Bush wrote to incoming President Bill Clinton, in January 1993. You may recall what a brutal, bruising campaign year that 1992 had been – and yet, in his letter to the guy that beat him, Mr. Bush said,
When I walked into this office just now I felt the same sense of wonder and respect that I felt four years ago. I know you will feel that, too.
I wish you great happiness here. I never felt the loneliness some Presidents have described.
There will be very tough times, made even more difficult by criticism you may not think is fair. I’m not a very good one to give advice; but just don’t let the critics discourage you or push you off course.
You will be our President when you read this note. I wish you well. I wish your family well.
Your success now is our country’s success. I am rooting hard for you.
Good luck –
So, if I may paraphrase President Bush, our new community leaders’ successes will be Haskell’s successes. Let us do all we can to encourage them in their endeavors.
One of my very favorite Bible verses is Proverbs 11:25 – “A generous person will prosper; those who refresh others will themselves be refreshed.” So let us strive to be generous in our attitudes and dealings with others – to be people who are refreshing to know. My prayer is that we can all learn to be the kind of community member, the kind of family member, the kind of friend, who can offer a word of encouragement and hope to those around us.
And to do that, at least 2.9013 times more often than we criticize.